Services, Fees & Your Options
TripByTrains.com is operated by Travelofare Trips Pvt Ltd, 626 1st Floor Sec 5, Vaishali, Bharat Nagar, Ghaziabad, Uttar Pradesh 201010, India. We are an independent third-party assistance provider and are not affiliated with, endorsed by, or acting on behalf of any railway operator, government railway, or transit authority.
We provide optional travel information and assistance to help customers understand train options and the steps involved in reservation-related requests. Railway fares, ticket issuance, schedules, availability, changes, cancellations and refunds are controlled by the applicable railway operator and its terms. We cannot guarantee availability, specific fares, changes, refunds or outcomes.
Railway fares, taxes and operator-imposed charges are separate from any fee for our optional assistance. Before any payment for our assistance, we disclose the assistance fee (if any), the service being provided and the applicable assistance-fee cancellation/refund terms. Customers should not authorize payment unless those details have been provided and accepted. Because the assistance required can vary by request, a single fixed assistance fee is not displayed on this page.
You do not need to purchase our assistance to contact or book directly with a railway operator. For official fares, schedules, ticketing, changes, cancellations, refunds, or customer service, please use the applicable railway operator’s official website or official contact channels. The railway operator can provide its own fares, policies and customer support.
Contact info@tripbytrains.com or 1-888-566-8603. See our Cancellation & Refund Policy and Contact page.