Cancellation & Refund Policy
This Cancellation & Refund Policy outlines how information and assistance are provided on TripByTrains.com. Please read this policy carefully.
TripByTrains.com is an independent travel information and assistance platform.
We do not provide direct ticket booking services, process payments, or handle cancellations or refunds for train tickets or travel services.
TripByTrains.com does not cancel or modify any bookings on behalf of users.
For any cancellation, modification, or refund request, users must contact the respective train operator or service provider directly through their official channels.
Any refunds related to train tickets or travel services are processed solely by the respective train operators or service providers.
TripByTrains.com is not involved in payment processing and does not hold or manage any customer payments.
We may provide general guidance based on publicly available information regarding cancellation policies, refund eligibility, and procedures.
However, we do not guarantee the accuracy or completeness of such information, as policies may change without notice.
Users are responsible for reviewing and understanding the cancellation and refund policies of the respective train operators before making any travel decisions.
We strongly recommend verifying all details directly with the official service providers.
TripByTrains.com shall not be held responsible for any losses, damages, delays, or inconveniences resulting from cancellations, refunds, or policy changes made by train operators.
We reserve the right to update this policy at any time without prior notice. Continued use of the website indicates acceptance of any changes.